SaaS Business Models
- Bhavya M
- Nov 9, 2024
- 3 min read

Here's a rundown of proven SaaS business models you might want to copy or tweak:
1. Customer Relations Software (CRS)
Examples: HubSpot, Zoho CRM, Pipedrive
What it does: Offers tools for managing sales, marketing, and customer care. Fits businesses of all sizes.
Main features: Contact lists, sales tracking, data analysis, task automation.
2. Team Task and Teamwork Tools
Examples: Asana, Monday.com, Basecamp
What it does: Helps teams plan, follow, and finish projects together.
Main features: Task lists, workflow shortcuts, team chat, progress reports.
3. Auto Email Marketing
Examples: Mailchimp, Constant Contact, Klaviyo
What it does: Lets businesses set up hands-off email campaigns.
Main features: Email designs, auto-send flows, list sorting, results tracking.
4. Money and Books Management
Examples: QuickBooks, Wave, Xero
What it does: Helps small shops handle their money, bills, and bookkeeping.
Main features: Bill making, cost tracking, money reports, tax help.
5. Online Shop Builders
Examples: Shopify, Wix eCommerce, Squarespace
What it does: Lets businesses set up and run online stores.
Main features: Payment setup, shop designs, order handling, search boost tools.
6. Customer Help Desk Software
Examples: Zendesk, Freshdesk, Help Scout
What it does: Offers tools to handle customer questions and issues.
Main features: Ticket system, live chat, answer bank, auto-replies.
7. Worker and Pay Management
Examples: BambooHR, Gusto, ADP
What it does: Handles hiring, paying, and tracking workers.
Main features: New hire setup, auto-pay, worker info, benefits handling.
8. Teaching Software (TS)
Examples: Teachable, Kajabi, LearnWorlds
What it does: Lets users make, run, and sell online classes.
Main features: Course building, video support, tests, progress checks.
9. Marketing and Search Tools
Examples: SEMrush, Ahrefs, Moz
What it does: Helps businesses climb search rankings and watch rivals.
Main features: Word research, site checks, link tracking, content tips.
10. File Saving and Sharing
Examples: Dropbox, Google Drive, Box
What it does: Offers safe cloud storage and file sharing for users.
Main features: Secure cloud storage, file syncing, teamwork, version tracking.
11. Video Calls and Team Talk
Examples: Zoom, Microsoft Teams, Slack
What it does: Tools for online meetings, team chats, and staying in touch.
Main features: Video calls, screen sharing, chat rooms, file swapping.
12. Time and Work Tracking
Examples: Toggl Track, Harvest, Clockify
What it does: Helps freelancers and businesses track work hours and output.
Main features: Time logging, reports, links to project tools, bill making.
13. Social Media Helpers
Examples: Hootsuite, Buffer, Sprout Social
What it does: Tools to plan, post, and check social media content.
Main features: Post scheduling, data tracking, social listening, multi-account control.
14. Website Makers and Hosts
Examples: Wix, Squarespace, Webflow
What it does: Easy-to-use website builders with full hosting and customizing.
Main features: Ready-made designs, domain setup, search boost tools, online shop options.
15. Data Insight Tools
Examples: Tableau, Power BI, Looker
What it does: Gives businesses insights through data pictures and number crunching.
Main features: Interactive dashboards, data merging, reports, future guessing.
16. Online Safety Tools
Examples: Norton Secure VPN, Cloudflare, Okta
What it does: Online tools focused on keeping data safe, managing access, and securing web use.
Main features: VPN services, attack protection, user checks, digital walls.
17. Online Event Platforms
Examples: Hopin, Airmeet, Eventbrite (online parts)
What it does: Tools for running web conferences, talks, and mixed events.
Main features: Event sign-ups, live streaming, networking tools, virtual stands.
18. Subscription and Bill Handlers
Examples: Chargebee, Recurly, Zoho Subscriptions
What it does: Tools for managing subscription bills, customer payments, and money tracking.
Main features: Auto-billing, payment setup, repeat billing, money reports.
19. Online Booking Tools
Examples: Calendly, Acuity Scheduling, Booksy
What it does: Helps businesses set up client meetings easily.
Main features: Calendar syncing, auto-reminders, payment add-ons.
20. Website Content Managers
Examples: Contentful, Ghost, WordPress (cloud version)
What it does: Tools for easy web content creation and handling.
Main features: Changeable looks, search boost, user control, tool links.
These online tools have proven popular and can be tweaked for specific markets. Think about which fits your skills and business aims, and maybe add unique features to stand out.
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